General inquiries
New around here? Start with the basics.
Thank you for your trust and support! From November 15, 2023 to September 28, 2025, a full 684 days of growth journey.
Since our launch in 2023, we have received consistent praise from users. Along the way, we also faced forces beyond our control: registry recall of domains (such as .bm), unexpected downtime due to technical issues, the deactivation of gov.luxe, and policy changes under industry pressure. In addition, there were speed issues in certain regions.
However, we never stopped mailing. Your messages were always kept safe or kept moving β because that is what mail is meant to do, and that is what we believe in. Reliability is not just a promise, it is our principle.
We deeply thank each and every one of you, especially our paid users, for walking this journey with us. To give back, we are announcing a lottery event.
The more you buy, the higher your chances!
Go to Purchase & View Resultsβ’ Any email address prize must be unregistered before application. Can check availability at https://mail.sb/status
β’ Upgrade path: SβM; MβL; LβX; XβP. (Small β Medium β Large β X β Premium). See Step 2 of mail.sb registration guide for details.
β’ Winning chances depend on the total number of tickets purchased. Buying more tickets increases probability but does not guarantee winning.
β’ By purchasing, you agree that you understand the probabilities and that payments are non-refundable. Please refer to https://mail.sb/terms
We will conduct the draw with the help of a trusted third-party lottery system, fully transparent and open source. Results will be published at the same link after the draw. As always, we will do everything possible to serve you at our best β subject to force majeure and circumstances beyond our control.
Regarding the use of funds:
All proceeds from this event will be used to maintain the @mail.sb service, including server costs, domain renewals, and technical maintenance.
Your support directly helps us provide a more stable private email service for all users, including free users.
New around here? Start with the basics.
Rule by doing nothing.
Visible at mail.sb/i/ after login.
New around here? Start with the basics.
mail.sb (@mail.sb) is a basic mail service provider, we put privacy at the very first place. We gurantee that we do NOT save / record your password in plaintext in any way, we won't be able to see your password. We do NOT ask for any personal information to create an account with @mail.sb, THIS IS WHAT WE AIMED.
Any species.
Carefully check the authenticity of the content of the email, and check the identity and credibility of the letter. Due to mail.sb's policy of highly respecting privacy, we cannot confirm the personal information of the mail holder and its authenticity for you. Please be very vigilant with your contacts on the Internet. To report serious abuse, please contact [email protected].
Absolutely wrong! If you have this kind of thinking, it means that you have or have tried this at the same time, which is very unethical and dangerous, because it means that you will also engage in similar behavior on other platforms. Although @mail.sb does not use any content analysis AI (privacy first), the official staff of @mail.sb will not obtain your email content in any way, but if we receive reports of inappropriate emails sent by your mailbox In all cases, we will ask the complainant to reply to [email protected] with the content of the inappropriate email. After verification, your mailbox will be permanently banned. Email functionality. If you are dissatisfied with how @mail.sb has been banned, you can file a complaint and a reply will be posted at mail.sb/i / at Shown within 24 hours.
Rule by doing nothing.
You are wrong, we are not FBI or CIA. We have no intention of peeking at your content, not even if we had the time. From a cost standpoint, no one wants to spend time reading your emails, time could be better spent elsewhere. From an ethical standpoint, we promote the concept of privacy when providing this service. If we violate this principle, we should not continue and will not to operate. Technically, from the moment you sign up, your password is encrypted using one-way AES-256, and we cannot recover it, nor can you log into your mailbox. While it has been explained above how our privacy is paramount, there are always people who believe in conspiracy theories, (even the board members of this site believe in some conspiracy theories, XD). If you don't believe it, don't use @mail.sb. This is the position and statement of this site. If you do not agree, you can refuse to use the services of this site.
Visible at mail.sb/i/ after login.
Visible at mail.sb/i/ after login.